Privacy Policy

In compliance with the provisions of Regulation (EU) 2016/679 of the European Parliament and of the Council (**RGPD**) and other applicable data protection regulations, we inform you about the treatment of your personal data on this website.

1. Responsible for the treatment

Owner: Grand Palace Hotel
Address: La Pineda, Tarragona, Spain
Email: (hotelgranpalace@gmail.com)
Telephone: [654 389 465]

2. Purpose of data processing

The personal data provided by the user will be treated for the following purposes:

Manage reservations and hotel stays
Respond to inquiries and requests for information
Send commercial communications (if the user has given consent)
Manage additional services (spa, restaurant, events, etc.)
Improve the user experience on the web

3. Legitimation

The legal basis for the treatment of your data is:

The execution of a contract (reservation or stay)
User consent
Compliance with legal obligations
The legitimate interest of the hotel

4. Conservation of data

Personal data will be kept:

As long as there is a contractual relationship
During the legal deadlines required
until the user requests its deletion

5. Recipients of the data

Your data may be communicated to:

Public administrations (by legal obligation)
Service providers (payment platforms, reservation systems, etc.)
Security forces and bodies when required

Under no circumstances will data be sold to third parties.

6. User rights

The user can exercise the following rights:

Access to your personal data
Rectification of inaccurate data
Supresión (“right to oblivion”)
Limitation of treatment
Portability of the data
Opposition to treatment

To exercise these rights you can send a request to (hotelgranpalace@gmail.com).

7. Data security

The hotel adopts the necessary technical and organizational measures to guarantee the security, integrity and confidentiality of personal data.

8. Use of cookies

This website uses its own and third-party cookies to improve the browsing experience. You can consult more information in our Cookies Policy.

9. International transfers

In case of using services outside the European Economic Area, compliance with the appropriate data protection measures will be guaranteed.

10. Modifications

The hotel reserves the right to modify this Privacy Policy to adapt it to new legislation or changes in its services.